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AI Gives Pharmacists More Time for Patient Care

The potential applications of artificial intelligence (AI) in the pharmacy are vast and diverse. Although the technology is still developing, early signs suggest that AI could revolutionize many aspects of the pharmacy sector, from day-to-day operations to medication management to patient care. After all, by automating routine tasks and streamlining workflows, AI allows pharmacists to spend more time on direct patient care.

“Pharmacists are relied on to provide clinical expertise and be available for in-person consultation any time someone comes into a pharmacy,” said Leslie Lotano-Saba, RPh, vice president of pharmacy solutions at global management and technology consulting firm AArete. “Like other mid-level practices challenged with heavy workloads, office staffing issues and high consumer demand, pharmacies need to leverage AI tools to remove administrative and non-clinical tasks from pharmacists. This allows them to focus on patient care and higher-level complex problem solving.”

Plus, by automating routine tasks such as inventory management, data entry, and basic customer inquiries, AI can free up pharmacists to focus on patient care services. It could be used to help patients understand their medications better, provide personalized advice based on a patient’s unique health profile, or conduct follow-ups to ensure medication adherence. Thus, AI can help pharmacists do more by managing repetitive tasks and providing tools for better patient engagement.

You can read more of this article on Drug Topics Magazine.